CLICK ON THE VIDEO BELOW to hear from Jeanette Jifkins
Do I need terms and conditions to protect my website?
Jeanette: So, from a compliance perspective, legal compliance maybe not, because it depends on your industry. If you’re in a regulated industry, then you will need to have certain terms and conditions.
But if you’re not in a regulated industry then the benefit of terms and conditions is to protect your own business. The whole beauty of being online is you get to control your space. This is why so many people are having issues with Facebook right now, because they control their space.
Matt: Yes they do.
You have control of your own website space
Jeanette: But your website is your space. You get to control it. If you create terms and conditions and you build them into your website, then that gives you that level of protection and control.
You still have to comply with the legal obligations that impact you and your business. But in terms of the way you interact with the people who interact with you online, you have a level of control. If you don’t have terms and conditions, you have no control.
Matt: Okay, so it’s more just to protect yourself.
Jeanette: It is more to protect yourself.
Matt: It’s not a legal requirement as such?
Jeanette: Unless you’re in a regulated industry.
Matt: So, we would highly recommend that people do have terms and conditions and privacy policies on their websites.
Jeanette: Well the other thing about privacy is a lot of people don’t understand whether their business is covered or not, and it’s worth asking the question.